Big G's Tech Tip

Blackberry Enterprise Server Express 5.0

2010-06-02T10:11:00.000-05:00

I recently upgraded our domain controller/File & Print everything else server from a pseudo server to an actual Dell PE 2850. Aside from the real server being much quieter, another upgrade was from Blackberry Enterprise Server or BES 4.1 to Blackberry Enterprise Server Express BES 5.0.

Suffice to say; I'm utterly thrilled!

The installation process was simply put…EASY; especially when compared to installing BES 4.1.

Since I already had the ports forwarded from the previous version I didn’t need to recreate those. I also did not need the defacto besadmin account. I simply installed the software and with the new web interface was up and running in approximately 15 minutes.

While I don’t intend to go in depth and get into the nitty gritty technical details I will say the following:

Windows Server 2003 or higher
2GB RAM or more [on servers this just makes plain ol sense]
Adjust the Default IT Policy to ensure Web Browsing will work
Use your Providers Internet for web browsing versus BB as I’ve noticed increased speed and functionality.
The upgrade dramatically improves the email look and feel and displays like Outlook.

I did experience an issue with my contacts sync’ing but with one tweak they appeared.

Have a wonderful June!

"Adware, Malware, Spyware o My!"

2010-03-01T23:01:00.001-06:00

PC running slow. Pop ups. Lots of Pop Ups. You've potentially been infected. Click here to remove. Please activate our Antivirus software.

Sound familiar?

In the past two to three weeks alone; I've seen a spike in the need for my spyware/malware removal services. While great for business; it's annoying and potentially downright dangerous to your PC privacy.

So what's a person or business to do? Glad you asked and I'll cut to the chase.

1. Surfing habits can lead to an increase in Spyware/Malware infection.

Download lots of music? Prefer not to pay for it? What assurance do you have that the site you are downloading from is legitimate? Nuff said.

2. Free versus Paid.

As a reseller for almost every major brand of Antivirus Software; many of the "Residential/Free" versions are so scaled back they are ineffective against today's malware/spyware. If you are running a business; legally you shouldn't have a "Free" version of Antivirus software on your PC. Not to mention that in many instances; the free version is a scaled down example of the paid version for obvious reasons. Besides, paying for the software will ensure that your business information remains yours and not someone elses.

3. Updates? What you talking about Big G!

Err, uhh when was the last time you updated Norton 2005? What do you mean AVG 8.5 Free was discontinued in December 2009 and it's no longer being supported?

4. My kids....

Yep; computer savvy as they may be; when you write the check to Big G for cleaning up the PC; you'll be ready to amuptate a finger or two. OpenDNS is a powerful web based tool [and comes with a free version that is highly effective I might add] that allows a parent to control many things on a home network that will give great peace of mind without having to type a password every five seconds and save your pocket book also.

5. It's a legitimate website and my buddy sent me an email with a link too!!!!!

As much of a shock as it can be; sometimes well known and established websites can be infected with malicious code that infects your pc. Besides; you're buddies PC could be infected as well. One rule of thumb I've used over the years is simply this: "If you question it, then it's questionable." Also; refer to #2 and #4.

Hopefully these five general items will cause greater awareness regarding how Spyware/Malware gets on your pc and begin bringing you down the path to proactively preventing such infections. Contact Big G Tech Support to help assist in this venture.

PS - Mac's get infected as well; despite the hype. Had another IT company contact me recently regarding how to fix it. Check this tool out for the Mac: http://www.clamxav.com/. You can also use Macscan as well.

Happy Surfing!

Are you moving and more importantly are you ready?

2010-02-16T09:02:00.006-06:00

Your company is growing and it's time to get office space. You've checked the lease and reviewed your monthly payments and are all set!

Or are you?

There are many hidden costs to moving from say a home office into commercial office or from one office to another that a business owner must be aware of. While definitely not an all in composing guide I will cover some of the bigger ticket items that will save you major headaches later on. Let's roll!

Internet Capable versus Internet Ready; is there really a difference?

Just because an office has internet or you have an ISP doesn't mean its internet ready. Often times the impression is simply I will move my equipment from location A to B and everything should work. In majority of cases; the office is not internet ready regardless of your monthly payment arrangement. What do I mean?

The previous tenant in most cases owns any and all equipment that allows them to connect to the internet from their internal network or LAN back. This can include 66 blocks [long orange rectangle block used for phone connections]; Routers, Switches, etc. Often times what a new tenant is greeted with is a bunch of wires that "may" extend down from the ceiling only.

Your ISP or Internet Service Provider DOES NOT provide internal wiring services.

Regardless of your ISP; they ensure you have the equipment to connect; such as a Cable Modem or DSL device. If your ISP provides T1 service; they will typically wire the line to what is called the Demarc and potentially provide a router. There are two definitions of "demarc" which are truly applicable regardless of office type [home or commercial]:

"Demarcation point is the point at which the telephone company network ends and connects with the wiring at the customer premises or it is the terminating point on a customer premise where the LEC's or ISP's responsibility for service ends and the customer's begins."

It is crucial to understand that your ISP is responsible for providing access through their network; not the internal LAN equipment you will need to connect.

So let's break these down even further into bottom-line costs and who pays for what. And it's truly rather simple on who pays for what.

The business pays for it all.

If you move; you pay to have the ISP services moved from one location to another.
If the new location needs wiring [90% or more always do]; that is another cost.
If you are switching ISP's; you will incur disconnect and setup costs unless otherwise previously negotiated.
If you are not setting up your systems [router, switch, server, computers, printers, faxes, etc] in the new location; an IT person needs to.

These are just SOME of the potential expenses one can occur when moving. The cost of expenses will vary based on many variables. When considering office space I advise the following BEFORE signing a lease:

Bring an IT Consultant along [call Big G @ 763-390-1317]. A word of caution; just because someone knows how to "fix" a PC doesn't make them an IT Consultant any more then someone changing car oil doesn't make them an "Auto Mechanic".
Understand and clearly define with the Landlord what the status of the wiring is and who is responsible for what. In Executive Suite type situations these offices are typically Internet Ready BUT clarify how phones work.
Understand what your ISP will and will not do and what you are paying for. Remember the salesperson's job is to close the deal; not verify that you understand you need to pay for any internal wiring.

Hopefully these few tips will allow your next move to go a lot more smoothly and reduce the potential for sticker shock.

Feel free to refer those who are moving to me as I can assist and ensure their move goes smoothly. One of the services I provide is, not only ISP selection based upon your business needs but also serve as Project Manager for the move; coordinating all aspects of the IT side of things; so you the business owner can focus on running your business.

Quick Big G Buying Tip

2010-02-03T16:09:00.000-06:00

Just did this for a client and wanted to share:

Which is the better deal? [All are the same brand, etc.]

500 GB External HDD for $99.99
640 GB External HDD for $109.00 [$40 Savings normally priced at $159]

The correct answer is…….NEITHER. Why?

The next model up was a 1TB or 1000GB External HDD for $129.99. When you divide the space by price you get the following:

500 GB External HDD for $99 = 19.9 cents/GB
640 GB External HDD for $109 = 17.1 cents/GB
1000GB or 1TB HDD for $129 = 12.9 cents/GB

The customer purchased the 1TB drive.

Windows 7 Review

2010-01-18T11:22:00.002-06:00

Below is a link to an in depth review of Windows 7.

This was written on 10/19/09 and while valuable, it's the many additional user comments that are invaluable in making a choice regarding Windows 7.

My personal opinion regarding Windows 7 based on my interactions to date are:

1. It's what Vista should have been; such that I see it in one sense as Windows Vista Part II.
2. If you are familiar with Vista the transition to Windows 7 will be easier than from XP to Windows 7.
3. Windows 7 SP1 is being released to Beta Testers only with a general release in Spring of this year.
4. It's more stable than Windows Vista and runs well on a wide berth of PC's.
5. Windows 7 includes features that come with Mac's.

Big G's current view of Windows 7 is to WAIT; especially in Commercial/Home Based Business environments versus a Residential setting where the impact isn't as severe or an issue. If purchasing equipment; obtain the Windows 7 Professional license with the XP Professional downgrade. This will allow you to upgrade to Windows 7 when ready to do so.

Click HERE to read this review and the additional comments.

Quick Pull!

2010-01-04T21:40:00.000-06:00

Have you ever noticed that over time you’re Blackberry; herein referred to as BB's performance gradually gets worse? That the battery doesn't hold the charge like it should?

Well the answer is rather simple and it's called "Quick Pull" and it’s a must have for the BB user.

Quick Pull Lite or the Free Version can be downloaded from Blackberry App World via Sprint or Verizon's equivalent. This cool little App simulates pulling the battery from your BB which resets the device [no loss of data]; frees up memory, etc. A very cool feature is that if you turn off your BB each night [highly recommended to improve battery life and maintaining a full charge]; and schedule your Quick Pull to perform a battery reset at say 5:30am each morning; this process will cause your BB to reset and be rebooted [i.e. ON] upon your arrival.

The installation and configuration process is rather straight-forward which makes this App a MUST HAVE for BB Users.

To learn more about Quick Pull visit: http://steelthorn.com/

Enjoy and Happy New Year!

Xobni - A New Star Trek Race or Cool Outlook Plugin?

2009-12-14T19:41:00.000-06:00

A client who uses Outlook like none I know recently referred me to an App called Xobni. Admittedly hesitant at first; I've come to enjoy this little tool. With its all inclusive features it's sure to be a hit for other avid Outlook users. So let's proceed onward with Big G's review of Xobni!

Xobni is a comprehensive search and index tool that works with MS Outlook. Unlike some that only integrate various Outlook features; this one goes quite a few steps beyond and incorporates Social Networking aspects that many are sure to love.

One of the first things I look at when evaluating Outlook Plug-in Applications is not only the ease of installation; but does the application play nice after it's completed. Overall Xobni installed well and played nice. There was some initial degradation in performance but I suspected that had to do with the initial indexing of my Outlook emails, etc.

The other aspect and this is big for some; is that Xobni can be a screen hog unless minimized to the side. If you’re used to having the reading pane available along with the other normal Outlook views; it can get crowded very quickly. After playing with it for a few days, I simply ran with it minimized to the right. A very nice feature is that even minimized; the necessary functionality remained.

The layout is easy to understand which contains a section called “Conversations” and “Files Exchanged”. The Conversations portion is a nice word change for the various emails that have transpired. The Files Exchange show all the attachments and respective dates in which the files were sent. I personally like the separation as it allows me to look for which part I need versus having to find the email first and attachment second. The really neat feature of how these work though is that as you scroll through emails; Xobni changes to reflect what it has previously indexed.

But wait there’s more and this is probably one of the coolest parts and what I think separates it from the competition.

With all the buzz about Social Networking; Xobni incorporates Linked In, Twitter, and Facebook into one spot! During the setup portion; you simply allow Xobni to sign in using your credentials and WHAMO; your email has now become an extension of your Social Networking Marketing Plan.

So now when scrolling through emails [weither you know the person or not] you will see and have access to whatever information or main photos are being used within Linked In, Twitter, or Facebook. The photo feature is a very nice touch as it personalizes the contact and allows one to relate more readily. If you are in sales and have a photo; it puts a face to the person you may be speaking with. For those concerned about privacy issues; it only displays whatever already exists within these environments.

In the end I find Xobni a useful tool that plays nice with Outlook. While I’m not the biggest Outlook user in one sense; when I needed to find an attachment; its search feature allowed me to track it down in no time; much better than others I’ve used.
We give it 9 out of 10 G’s!

You can learn more about Xobni by visiting http://www.xobni.com/.

Winter Tech Tip!

2009-12-07T22:35:00.000-06:00

Whoosh!

Just like that and seemingly overnight, Winter has officially arrived!

Did you know that cold weather doesn't harm your laptop?

However, the potential condensation [moisture] once it's put into a warmer environment can be the issue. So say you left your laptop in the freezing car overnight? What then?

Here are our recommended tips...

1. Wait 10-15 minutes before turning it on.
2. Remember that laptops are made of plastic also and suddenly flipping it open could result in potential cracking.
3. If you do have to leave your laptop in the car, ensure its inside a carrying case. This will provide some basic insulation.

Hopefully these simple yet effective recommendations will keep you computing...at least until Spring!

Creating Email Templates - Part II

2009-11-23T14:48:00.000-06:00

This is a continuation of our Creating Email Templates within Outlook.

This week I'll show you how to create the Link to the Template you created. This information was provided courtesy of TurtleFlock, LLC.

Outlook 2003/2007 allows you to create toolbar buttons as hyperlinks to Web URLs, but also to any system files, including an Outlook form, saved as a file:

1. Choose File Save As to save the form as an .oft Outlook template file.
2. Choose View Toolbars Customize.
3. Drag any button from the Commands tab of the Customize dialog to the toolbar.
4. Right-click the new button, and enter a new Name. If you include an ampersand (&), the letter following the ampersand is assigned as a hotkey for the button. You will be able to run the form simply by pressing Alt plus that key.
5. Choose Assign Hyperlink Open.
6. In the Assign Hyperlink dialog, select the .oft file
7. Click OK, then Close to finish adding the hyperlink button.

Enjoy!

Creating Email Templates

2009-11-09T11:20:00.002-06:00

It's truly amazing how much can be learned simply by someone asking you a question that requires the research to obtain the resolution. Much of what I do is not having all the answers but knowing where to go to obtain the information that will benefit the clients I serve on a daily basis.

This week's Tech Tip is about how to create a template in Microsoft Outlook 2003 or 2007. Simply click on one of the links below based on the version you have and enjoy!

Outlook Templates for 2003
Outlook Templates for 2007

My next post will be about to create shortcuts to the templates without having to go through all the options to use them.

Are you sure it's legal?

2009-10-26T14:44:00.001-05:00

Microsoft has recently released two updates that determine the legitimacy of software installed on PC’s. The first is for OS or Operating System and second for MS Office. The updates check and validate that the OS [XP or Vista] or MS Office version [2003 or 2007] installed are legitimate and licensed.

The process of validation is simple. The Genuine Advantage Update is included in the normal Microsoft Updates. Once installed; it privately checks your OS or copy of Office to ensure that the license used meets and passes the Microsoft validation process. If it does, you proceed as normal. In the event of failure, a pop-up notification advises you of the failure and provides steps to immediately resolve.

It is especially important for Residential, Small/Home-based to Medium size business to ensure that their software is truly legitimate. The typical scenario Big G Tech Support has encountered is a “tech savvy friend” or “IT Buddy” installed a copy for a customer in the course of repair or upgrade. This software may have been used in a work environment and then installed on that pc. In either case, when validation occurred; the software failed to pass the test; this resulting in significant additional charges to the customer.

If one’s approach is that Microsoft isn’t checking; rest assured they are. The increase of hefty fines against smaller businesses is on the rise. In some instances, these companies have been required to pay per incident/occurrence. This means that for each violation or each pc the violation occurs, a fine must be paid.

Big G Tech Support does not nor will it authorize or approve the usage of un-licensed/illegitimate software on PC’s; period. The first is that we are a company that operates with and in integrity. We would do you and ourselves a major disservice by condoning such actions. Secondly, what does it say about the person or company that would condone such actions for your business? You work hard to achieve the results for your organization. Obviously the person or company that would perform such actions doesn’t care enough about you or your business.

That is not the company we are or ever will be.

To learn more about the Genuine Microsoft Software Advantage Updates, click here.

http://www.microsoft.com/Genuine/

If you suspect that your software isn’t properly licensed, need help in assessing if it is, or need assistance in purchasing licenses or the correct software; call Big G Tech Support today. We will ensure that your home or business machines are brought up to speed in a confidential and non-condemning manner.

Help us help you do the right thing.

Big G Tech Support; “It’s the Right Service at the Right Price”.

Big G's Tech Tip - Wow! A Real Voice!

2009-10-14T16:40:00.001-05:00

I'm not the biggest fan of IVR or Interactive Voice Response systems. I understand and appreciate them for their intended purpose, but can relate to the frustration one can experience when you simply desire to talk to someone right away.

In my internet travels, I discovered a site that might help.

So Big G's Tech Tip this month is "Get Human!"

http://gethuman.com/numbers/us

Enjoy!

What is the different between DVD+R and DVD-R?

2009-01-01T11:03:00.002-06:00

I found this response on Experts Exchange to be so helpful [even though it wasn't my question] that I posted the response courtesy of dgleich of EE.

DVD stands for Digital Versatile/Video Disc, DVDR stands for DVD Recordable and DVDRW for DVD ReWriteable.

If you're familiar with regular audio/music CDs or regular DVD-Video discs, then you will know what a recordable DVD looks like. A recordable DVD stores up to 2 hours of very good quality DVD-Video, including several audio tracks in formats like stereo, Dolby Digital or DTS and also advanced menu systems, subtitles and still pictures that can be played by many standalone DVD Players and most computer DVD-ROMs.

If you choose to lower the video quality it is possible to store several hours video on a recordable DVD using low bitrates and low resolution with video quality more like VHS, SVHS, SVCD, CVD or VCD. It is also possible to have up to 4.37* GB ordinary data or mix DVD-Video and data on a recordable DVD that can be played by most computer DVD-ROMs.

There are three competing DVD Recording standards, DVD-R/DVD-RW and DVD+R/DVD+RW have pretty similiar features and are compatible with many standalone DVD Players and most DVD-ROMs while DVD-RAM has less DVD Player and DVD-ROM compatibility but better recording features.

DVD-R and DVD-RW
DVD-R was the first DVD recording format released that was compatible with standalone DVD Players.

DVD-R is a non-rewriteable format and it is compatible with about 93% of all DVD Players and most DVD-ROMs.

DVD-RW is a rewriteable format and it is compatible with about 80% of all DVD Players and most DVD-ROMs.

DVD-R and DVD-RW supports single side 4.37 computer GB* DVDs(called DVD-5) and double sided 8.75 computer GB* DVDs(called DVD-10).

DVD+R and DVD+RW
DVD+R is a non-rewritable format and it is compatible with about 89% of all DVD Players and most DVD-ROMs.

DVD+RW is a rewritable format and is compatible with about 79% of all DVD Players and most DVD-ROMs.

DVD+R and DVD+RW supports single side 4.37 computer GB* DVDs(called DVD-5) and double side 8.75 computer GB* DVDs(called DVD-10).These formats are supported by the DVD+RW Alliance.

DVD+R DL
DVD+R DL or called DVD+R9 is a Dual Layer writeable DVD+R. The dual layered discs can hold 7.95 computer GB* (called DVD-9) and dual layered double sides 15.9* computer GB (called dvd-18).

DVD-R DL
DVD-R DL or called DVD-R9 is a Dual Layer writeable DVD-R. The dual layered discs can hold 7.95 computer GB* (called DVD-9) and dual layered double sides 15.9* computer GB (called dvd-18).

DVD-RAM
DVD-RAM has the best recording features but it is not compatible with most DVD-ROM drives and DVD-Video players. Think more of it as a removable hard disk. DVD-RAM is usually used in some DVD Recorders.

BCM 2007 brings Outlook 2007 SP1 to a crawl....

2008-12-30T09:43:00.003-06:00

Client has BCM 2007 on Outlook 2007 SP1. The minute Outlook is started; CPU usage hits 50%+ just for Outlook.

Solution that worked:

1. Click Start then Run.
2. Type in at Run: Outlook /cleanreminders

Did that and usage dropped to almost non-existent; even with two Outlook Sessions and IE 7 running. Apparently bogus entries can exist that get created in the shared BCM Database on the server that need to be cleared.

This blogging is starting to become a regular thing... :P

Regarding the Good News Post

2008-12-25T17:04:00.002-06:00

Big G Tech Support is a Christian Company.

1. We are not ashamed of the Gospel of Jesus Christ nor in professing and confessing it.
2. Big G stands for Big God.
3. It was founded by a Jew who received Christ on 12/08/2002 [My sister's B-Day].
4. We have had the opportunity to pray with many clients to receive Christ and will continue to do so.

Merry Christmas, Happy New, and to my Jewish Brethen - Shalom!

Have you heard the Good News?

2008-12-25T17:03:00.001-06:00

You can know for sure that you are going to heaven when you die!

When asked the questions, "Where will you spend an eternity," most people say they "hope" or "think" they'll spend it in heaven. They're not positive where they will go. 1 John 5:12-13 says, "He who has the Son has life; and he who does not have the Son of God does not have life. I write these things to you who believe in the name of the Son of God so that you may know that you have eternal life."It is a common misconception that by being baptized or doing good works, you will be guaranteed a place in heaven. Jesus said in John 3:3, "Verily, verily, I say unto thee, Except a man or woman be born again, he/she cannot see the kingdom of God." It is not what we have done, but God has done for us that will secure our salvation. Ephesians 2:8 says, "For by grace are ye saved through faith; and that not of yourselves; it is the gift of God." Eternal life, or salvation, is a free gift from God - you can't earn it.

It takes more than just believing there is a God to secure salvation. The Bible says that even the demons in hell believe there is a God, and yet, they will not be saved. The answer is in Romans 10:9-10; "That if thou shalt confess [make a public profession] with thy mouth the Lord Jesus and shalt believe in thine heart that God hath raised him from the dead, thou shalt be saved. For with the heart man/woman believeth unto righteousness; and with the mouth confession is made unto salvation." Salvation comes through believing that Jesus is the Son of God and confessing Him as Lord.

If you believe Jesus is the Son of God and that He died or your sins and rose again, you can know for sure that you'll go to heaven. If you pray the prayer below, and mean it with your heart, you will be saved and know that you have eternal life.

Pray this Prayer:

"God in Heaven, I know I'm a sinner and I need Your help. I believe in my heart that Jesus Christ is Your Son, the He died on the Cross for my sins and God raised Him from the dead. Jesus, right now I open my heart and invite You to come in. Make Yourself real to me. Take control of my life. Keep me from evil and make me the person You want me to be. Be my Lord and Saviour.

Additional:

1. Read God's Word every day. Start by reading the Gospel of John over and over. The Bible will have new meaning to you.
2. Pray and take time every day to kneel down and praise Him. Talk to God just as you would any other person.
3. Seek Fellowship with other born-again Christians.
4. Attend church regularly. Hebrews 10:25 says, "Not forsaking the assembling of ourselves together.

Merry Christmas and Happy New Year!

Big G Tech Support's Lease Return Sale!!

2008-12-15T21:21:00.002-06:00

Desktops, Monitors, Laptops, Servers, Printers, Mac’s, All-in-One’s, and MORE!!!

Standard Features on Equipment:

· 30-day Hardware warranty
· COA for Windows XP Professional SP2 [Desktops/Laptops ONLY]
· Windows XP SP2 OS Installed [Desktops/Laptops ONLY]
· Keyboard/Mouse included

Big G Tech Support Installation Package $95.00
Pickup & Delivery
Basic Setup & Configuration
Anti-Virus Installation

Delivery Only Fee
1-5 items $35.00
6-10 items $45.00
11+ 10% of Total

Big G Tech Support’s Christmas Special

IBM Lenovo M55 Small Form Factor Desktop w/ 19” LCD Monitor

$495.00

MANUFACTURERS WARRANTY UNITL JUNE 2010
PENTIUN D DUAL CORE 3.4
Intel® Pentium ® D Processor 945
2x2MB L2 cache - Intel® Pentium ® D Processors
Integrated Intel Graphics Media Accelerator 3000
Eight USB ( 2x Front, 6x Back) [Ver. 2.0]
One Ethernet RJ-45
One serial 9-pin 16550 compatible (select models may have a second serial port)
One parallel 25-pin parallel (EPP, ECP), IEEE 1284
Monitor port
Audio line in, headphone out, and microphone in jacks
No PS/2 mouse or keyboard connector
1 GB RAM
80 GB SATA HARD DRIVE
DVD CD ROM
GOOD WORKING CONDITION
INCLUDED - XP PROFESSONIAL PRE-INSTALLED W/ RESTORE PARTITION
XP PROFESSONIAL COA STICKER ON UNIT
KEYBOARD MOUSE & POWER CORD INCLUDED
L192P 19" IBM / LENOVO LCD MONITOR 1280 X 1024
STANDARD 15 PIN VIDEO INPUT AND DVI

About Big G Tech Support...

2008-12-15T21:20:00.000-06:00

Big G Tech Support specializes in providing comprehensive technology solutions for Residential, Home, Church’s, Non-Profits, and Office-Based Organizations with 1-50 colleagues. Our comprehensive solutions range from standard Hardware/Software Repair and Maintenance [Desktops, Laptops, Servers, and Mac’s], Spyware/Virus Removal, Offsite Data Storage, Network installation, configuration, and monitoring, Web Hosting, to being your outsourced IT Department. With over 35+ years of Corporate IT experience and 55+ years of Superior Customer Service; it's truly "The Right Service at the Right Price".

Visit us at WWW.BGTSLLC.COM TODAY!

Benefits of Big G Tech Support:

· Cost Effective Monthly Technology Solutions
· 35+ Years of REAL Experience with INTEGRITY
· $75/HR (1st Time Customers receive 10% Discount on Labor)
· Professional, Proactive, Practical, and Prompt

Are we starting a trend?

2008-12-03T18:53:00.000-06:00

Whoosh!

Just like that and seemingly overnight I might add, Winter has made an earlier appearance in Minnesota. And with that, a Big G Tech Tip also!

Did you know that cold weather doesn't harm your laptop? However, the potential condensation [moisture] once it's put into a warmer environment can be the issue. So say you left your laptop in the freezing car overnight? What then?

Here are our recommended tips...

1. Wait 10-15 minutes before turning it on.
2. Remember that laptops are made of plastic also and suddenly flipping it open could result in potential cracking.
3. If you do have to leave your laptop in the car, ensure it's inside a carrying case. This will provide some basic insulation.

Hopefully these simple yet effective recommendations will keep you computing...at least until Spring!

Bloggers Unite!

2008-11-16T20:38:00.005-06:00

Figured the title might attract someones attention....

It's been just a bit over a year since my last post so here is another.

Hi! :P

The latest update...

Successful CRM installation/implementation for a client on Friday and resolved the issue of accessing externally about 30 minutes ago.

Have a good one.

Big G's November Tech Tip

2007-11-13T13:46:00.000-06:00

Good Afternoon! Big G's November Tech Tip has arrived!

Click on the following link to read an excellent article on BMighty.com regarding Disaster Recovery for Small and Mid-Size Companies written by Fredric Paul.

http://bmighty.com/security/showArticle.jhtml?articleID=202805802&pgno=1

Big G Tech Support offers excellent Disaster Recovery Solutions. Give us a call today!

Hello & Welcome

2007-10-30T13:11:00.000-05:00

Big G Tech Support welcomes you to our Official Blog Site!

Perhaps you are a prospective client, already one, friend, or relative of a Big G Tech Support employee, we thank you for taking the time to visit us and partake of our Blog.

What is Big G’s Tech Tip about?

The Purpose of Big G’s Tech Tip is to provide informative highlights regarding matters of technical interest and concern to you. In our daily travels of cyberspace, troubleshooting and resolving technical issues, or simply fiddling with technology we learn things. It's important to remember that knowledge shouldn't be horded but shared and how wonderful in sharing it, your capacity increases to acquire and retain more.

Keep a watchful eye for November's Tech Tip and once again, thank you for visiting our Official Blog site.

God's Best to you.

Gerald M. Ben-Ami
Owner/Chief Technology Consultant